Revenue Protection Training

Paid-up member utilities are entitled to two days worth of training for their staff per year provided by the association. The four training courses available are based on our internally developed curricula, which are updated regularly. For more information contact the association. 

Revenue Recovery Support Program

The program involves a peer review process offered to member utilities, following a structured review process and results in a gap analysis report for use by colleagues to improve operational performance. 

Standardisation 

The association is an active participant in the generation and maintenance of standards applicable to revenue protection and loss management. Most notably the NRS 055 Revenue Protection Standard, as well standards to do with cable markings and securing of electrical infrastructure against theft. 

Funding of Utility Revenue Protection Operations

The association is actively lobbying for government to firmly set aside a percentage of utility revenue for the purpose of protecting the revenue streams of the utility and improving customer behaviour in this regard. These actions are conducted in concert with various other industry stakeholders. 

Infrastructure Theft Combatting Operations

The association is an active and leading participant in the coordination of policing and other preventative actions assisting with the combatting of infrastructure theft.